Reply To: Update on Kickstarter Orders

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#3384
Melissa Lim
Participant

Have been waiting for email updates on EMO for so long and only today the email was sent telling us to cancel the kickstarter pledge and reorder with the company directly, with a more costly amount, even with the coupon code. also, if anything, in order to honor the support that was given through kickstarter, it should at the very least be the same amount as pledged on kickstarter. then to find out that there was a unannounced $35 coupon initially and then now “gone” before the email notification. it just feels like there is no honesty and sincerity towards supporters of their product. this is very disappointing.