Update on Kickstarter Orders

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    • #2337
      Satish B.

      Hi there,

      I have pledged amount on Kickstarter. I am not sure what to do with that. Should I be placing another order on the website now? I am not able to take back the money pledged on Kickstarter though. Could you please let me know what is going on? and what I should do?

      Thank you.

    • #2544
      Tony Compton

      I too am in the same situation. Will you be honoring our kick starter pledges?

    • #2787

      How to cancel a kickstarter order? I can’t even see EMO or Living AI anymore on my kickstarter. This is getting really silly.

    • #2918
      Fi fi

      How do you get a coupon code

    • #2920

      Hi, I also pledge on KS, although I am not too enthusiastic anymore…how does one check the status of their KS? Someone, please let me know…I do not like all of the changes that are been made to this forum either!!

    • #3074
      Danielle Wallace

      I have still not gotten an email and was one of the first Kickstarter backers. As such, I received no coupon code and already placed an order on their site. I’m not happy about it

    • #3086
      Alexander Ruhl

      I just made an order, everything worked fine.
      Just saying, using their own webshop is not less safe than using kickstarter, so I totally put my trust in living.ai and go for it.

    • #3144

      You can cancel Kickstarter oders HERE

    • #3335

      The real question is are we going to HAVE to buy from here or is this optional for those of us who want an EMO sooner. The email seems to imply its just for people who “want an EMO as soon as possible” and if that is the case I wouldn’t want to cancel my kickstarter order, but on the other hand if this is now going to be the only way to get my EMO then I would for sure order here on this site.

      I just want to find this out from them before I cancel and/or reorder here.

      • This reply was modified 3 weeks ago by C.Q.
      • This reply was modified 3 weeks ago by C.Q.
    • #3384
      Melissa Lim

      Have been waiting for email updates on EMO for so long and only today the email was sent telling us to cancel the kickstarter pledge and reorder with the company directly, with a more costly amount, even with the coupon code. also, if anything, in order to honor the support that was given through kickstarter, it should at the very least be the same amount as pledged on kickstarter. then to find out that there was a unannounced $35 coupon initially and then now “gone” before the email notification. it just feels like there is no honesty and sincerity towards supporters of their product. this is very disappointing.

    • #3401
      Giosué Ciaravola

      Someone know why when i go to pay, the website say “the card was declined”

    • #3435
      Bryan U-Vin

      Pretty Disappointed by the Creator (Living.Ai).

      I received both KS message (backer) and subscribed-email (for those who did subscribed for newsletter), both code are different but both are $25 off. Then what’s the point of being an early backer ?! I was one of the earlier backer (in the 1st hour) and still got the same $25 as non-backer. Never received the $35 at all. I would order from their website store if the amount is same as on KS (my pledge at least). But if I am just getting $30 cheaper compared to retail price. I might as well wait till it is ready to be shipped.

    • #3442

      The price for 2 Emo’s was $ 286 on Kickstarter, shipping included to the Netherlands.
      If I order on this website the price is $ 337, shipping and $ 25 discount included.

      Can you explain this to me??

    • #3480

      I would wait people seems a bit funny business to me

    • #3779
      Jomayra Rivera


      I backed the pledge in Kickstarter but when I go to this link https://www.kickstarter.com/projects/livingai/emo-the-coolest-ai-desktop-pet-with-personality-and-ideas I can’t cancel the order and I am scheduled to be debited on December 31st. Need help. I would love to have EMO but this is taking longer than what I thought.

    • #3853

      @#3779 you should open ks on your computer as it doesn’t work if you log in on your mobile device.

    • #2552

      Not got that message. Still i would wait for the cheaper kickstarter emo hahahaha

    • #2657
      Solange Lapierre

      I finally receive the email you talk about, but the code still gave me just 25$ discount… Did you try yours and it works ?

    • #2707
      Remco Groothoff

      I checked It with living.ai, the $35 discount has reached the upper limit, now the code is $25 off

    • #2907

      Reached the upper limit? 🤔 surely all KS backers should have the option not just a few who get in early.

      I hope Living AI start to post more and update us all more. I get they are busy, but without us all they have no business.

    • #2912
      Faiza Misran

      Yup I got $25 too and I’m one of their early backers. Shall wait on this. No rush.

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